Write to us. We read every letter.
There is no chatbot here, no support queue, no ticket number. Just a small mailbox a real person checks each morning over coffee. We aim to reply within two reading days.
By address
Anything at all. Reading recommendations welcome.
Bugs, broken libraries, recovery. Include your platform.
PRESS & INTERVIEWS press@lexisreader.comAsk about the browser edition for schools & colleges. Lexis for Schools ›
By post
If you'd like to write a letter — and we hope you will — our address is:
Lexis Reader, c/o Michael D'Rosario Adelaide City Campus East Adelaide University Adelaide SA 5005. Australia
Postcards, books we should read, and pressed leaves are all very welcome. We answer in kind, by hand, when we can. If we are busy we will email but with genuine gratitude.
By form, if you must
Office hours
Once a month, on the first Friday, the maker holds open office hours over a quiet video call. No agenda — bring a question, a complaint, a feature you want, a passage you loved. Write us for the link.
What we won't reply to
- Aggressive Sales pitches and recruiter mail. (Polite, silence). But if you want to have a considered conversation, then all good.
- "Quick" requests for a free integration. But if you want to collaborate we are always open.
- Anything starting with "Hope you're well — saw your stack on…"; kidding that's fine :)
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